Shipping
Fresh Grip only currently sells to main UK (England, Wales & Scotland). This is due to the regulations on shipping flammable liquids overseas. We do plan to provide shipping to wider destinations and if you would like this then please let us know via our contact form as we will strive to meet any demand.
All shipping costs are as follows:
| Order Amount | Shipping Cost | Delivery Time |
|---|---|---|
| Below £50 Royal Mail 2nd Class | £2.95 | 2-3 working days |
| Below £50 Royal Mail 1st Class | £3.55 | 1 working day |
| £50 and over Royal Mail 1st Class | Free | 1 working day |
All orders received by 10.30 am will be dispatched the same day via Royal Mail first class post. Any orders received after 10.30 am may receive same day dispatch but could likely be dispatched the following day.
Returns
We offer a full refund for any items being returned within 30 days of you receiving your order. If you wish to return unused items for any reason then please send them to the address below for a full refund of your purchase, including any postage costs.
We are unable to provide a refund for any items that were delivered to you beyond 30 days of you receiving the order.
Please send all returns to (including a note of your name and the order number in your confirmation email):
Fresh Grip
Boulder Shack
Unit 4 Imperial Park
Empress Road
SO14 0JW
For any further information, please contact us here.